1. Type of Services and Scope of Refund

Optifyhubs provides a range of services including web development, web design, SEO, content management systems, web maintenance, hosting, and digital marketing. These services are customized and require significant time, effort, and resources.

Therefore, most refunds are typically limited and considered on a case-by-case basis. As our work is digital and service-based, it is often not possible to issue a full refund once a project has been initiated or launched.

2. General Refund Conditions

Refund requests may be considered under the following conditions:

• • The client terminates the project before any work has begun.
• • Payment was made for a service that could not be rendered due to technical or internal reasons on our part.
• • Duplicate or accidental payments are reported within a reasonable period (typically within 7 business days).
• • Refund requests are submitted in writing via email to info@Optifyhubs.com.

No refunds will be made on:

• • Services delivered wholly or partially as per the agreed project scope.
• • Delays caused by the client’s lack of information, late feedback, or other client-side delays.
• • Services purchased as part of a bundle or promotional discount.
• • Third-party charges (such as domains, hosting, plugins, or premium software) already billed to the client.
• • Projects canceled by the client after initiation, without a valid reason attributable to Optifyhubs.

3. Service-Specific Considerations

SEO and Online Marketing: These services involve strategic and time-based activities across third-party platforms. Since outcomes depend on factors like search engine algorithms and market competition, results cannot be guaranteed. Refunds are not provided for underperforming campaigns, though transparency in reporting and deliverables is maintained.

Web Design & Development: If design concepts, wireframes, or development work has already been approved, refunds apply only to unused service fees. No refunds will be issued once the agreed scope of work has been completed.

Hosting and Maintenance: Hosting and maintenance fees are billed monthly or annually. Once activated, they become non-refundable unless there is a duplicate payment or billing error, which will be corrected promptly upon verification.

4. Refund Request Procedure

To initiate a refund request, please follow these steps:

• • Contact us at info@Optifyhubs.com within 7 calendar days of your payment.
• • Provide your full name, date of purchase, service details, and reason for the refund.
• • Requests will be acknowledged within 48 hours and reviewed within 5–7 business days.
• • If approved, refunds will be processed to the original payment method within 10 business days.

5. Dispute Resolution

If there is a dispute regarding a payment or service, we recommend reaching out to us directly before filing a chargeback or third-party complaint. Most concerns can be resolved through open communication. If a refund request is denied, we will provide a clear explanation and suggest alternative solutions where possible.

6. Policy Modifications

Optifyhubs reserves the right to modify this Refund Policy at any time without prior notice. Any updates will be reflected on this page with the revised effective date. Continued use of our services signifies your acceptance of the current policy.